Documentation

BioTrack documentation

Everything you need to run attendance on site.

Guides for the people who check attendance, the people who install BioTrack, and the people who connect it to the cloud. Written from the current app, with screenshots of it.

HR & operators Check attendance every day Read the Today dashboard, open a day’s records, find missing scans and export the month. Start with Today Administrators Install and set up a site Install BioTrack on Windows 11, connect the terminal and prove it works with a first scan. Check requirements IT & cloud commissioners Connect cloud reporting Link an installation to your organisation’s cloud service with a one-time activation code. Read the cloud overview

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Get started

Requirements, the Windows installer, the five-step setup wizard and local accounts.

• Install BioTrack
• Setup wizard

Daily use

Today, Attendance, Employees and Reports: the screens you use every day.

• Attendance records
• Monthly reports

Schedules & calendar

Default hours, shifts and grace periods, plus working days, leave and audited corrections.

• Work schedules
• Calendar, leave & corrections

Cloud reporting

Optional delivery to your organisation’s cloud, with signed batches and a retention policy.

• Connect and activate
• Sync status
• BioTrack portal (coming soon)

Administration

Terminal settings, encrypted backups and restore, updates, logs and support bundles.

• Backup & recovery
• Logs & support

Troubleshooting

What each connection state means and answers to the questions people ask most.

• Connection states
• Common questions

Reference Precise definitions for when you need the detail.

Attendance statuses Security & privacy Data locations How BioTrack works